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RETURN POLICY

Once an item is delivered, there are no exchanges or refunds. Please contact customer service with any concerns or questions about your order.

SHIPPING POLICY

LOCAL DELIVERY

All Fresh Cut and Infinity Preserved Roses orders within Kitchener-Waterloo Region & Toronto are typically hand delivered by a Liv Roses courier, to ensure the quality of the arrangement! 

Kitchener-Waterloo Local Delivery: Starts at $18 

Toronto Local Delivery: Starts at $15

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NORTH AMERICA DELIVERY (CANADA/USA)

Liv Roses ships Infinity Preserved Arrangements within Canada and United States only. We ship via Canada Post/UPS. All orders are processed within 24-48 hours depending on availability. Shipping is typically up to 3-5 business days. Tracking information will be sent upon shipment. 

Standard Shipping 3-5 Business Days

*Please note Fresh Cut Arrangements cannot be shipped*

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STILL HAVE A QUESTION?

Please contact Liv Roses customer service team for any orders and shipping questions.

LiveChat: www.livroses.com located at the bottom right "CHAT WITH US" button.

Email: infolivroses@gmail.com

Phone: 647-624-7587

Contact
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